last updated: May 09, 2023
Thank you for using our website (Studymitr AI Private Limited). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing and using the Website, you consent to the terms of this Privacy Policy.
3. Data security
- Encryption: We employ industry-standard encryption technologies, such as Secure Socket Layer (SSL) or Transport Layer Security (TLS), to protect your personal information during transmission between your device and our servers.
- Access Controls: We have implemented access controls and authentication mechanisms to ensure that only authorised personnel have access to your personal information. This includes using unique login credentials, multi-factor authentication, and role-based access controls.
- Regular Security Audits: We conduct regular security audits and assessments of our systems and infrastructure to identify and address any vulnerabilities or potential threats to the security of your personal information.
- Data Minimization: We only collect and retain the personal information that is necessary to provide our services. We ensure that the collection and storage of personal information are limited to the extent required to fulfil the purposes outlined in this Privacy Policy.
- Data Breach Response: In the event of a data breach, we have established procedures to promptly assess the situation, mitigate the impact, and notify affected users, regulatory authorities, and law enforcement agencies as required by applicable laws.
- Third-Party Security: We take precautions to ensure that any third-party services or vendors we engage with have appropriate security measures in place to protect your personal information. We carefully select and review our third-party partners to ensure they adhere to industry best practices.
- User Responsibilities: While we take reasonable measures to protect your personal information, it is important for you to also take steps to safeguard your account credentials and exercise caution when sharing sensitive information online.
4. Data Retention
- Retention Period: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with legal obligations. The specific retention period may vary depending on the type of information and applicable laws.
- Account Deletion: If you choose to delete your account, we will securely delete or anonymize your personal information in accordance with our data retention policies and applicable laws. However, please note that certain information may be retained in backups or archives for a limited period of time.
- Backup and Recovery: We may maintain backup copies of your personal information to ensure its availability and integrity in the event of data loss, system failures, or other unforeseen circumstances. These backups are subject to the same security measures and retention periods as the original data.
- Legal and Regulatory Requirements: In some cases, we may be required to retain your personal information for longer periods to comply with legal or regulatory obligations, such as tax or accounting purposes, or in response to a valid legal request.
- Data Anonymization: Once your personal information is no longer necessary for the purposes outlined in this Privacy Policy, we may retain or use the data in an aggregated or anonymized form that does not identify you personally. This anonymized data may be retained for research, analytics, or statistical purposes.
- User Control: You have the right to request the deletion of your personal information or to update your information by contacting us as described in the "Contact Us" section below. We will review and process your requests in accordance with applicable laws.
5. Third-Party Services
- Data Sharing: We may share certain personal information with trusted third-party service providers that assist us in delivering our services. These may include hosting providers, analytics platforms, customer support tools, or payment processors. These third-party providers are contractually obligated to handle your personal information securely and in accordance with applicable privacy laws.
- Third-Party Links: Our Website may contain links to third-party websites or services that are not operated or controlled by us. Once you click on these links and leave our Website, we do not have control over the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
- Analytics: We may use third-party analytics tools, such as Google Analytics, to collect information about your use of the Website. These tools use cookies and similar technologies to gather data such as your IP address, device information, and browsing behaviour. This information is used to analyse user behaviour, track trends, and improve our services.
- Advertising Partners: We may engage third-party advertising partners, such as ad networks or social media platforms, to display advertisements on our Website. These partners may collect information about your browsing activities on our Website or other websites to provide you with targeted advertisements based on your interests.
- Compliance with Laws: We may disclose your personal information to third parties if we believe, in good faith, that such disclosure is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes responding to court orders, law enforcement requests, or protecting our rights, property, or safety.
- Consent: We will seek your explicit consent before sharing your personal information with third parties for purposes other than those outlined in this Privacy Policy.
6. Children's Privacy
- Parental Consent: Our services are not intended for individuals under the age of [minimum age requirement]. We do not knowingly collect or solicit personal information from children without obtaining verifiable parental consent. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly delete the information from our records.
- Parental Rights: If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately. We will promptly take appropriate measures to delete the information from our records once we have verified your identity and confirmed your parental rights.
- Educational Use: We understand the importance of protecting the privacy of children in an educational context. Our services are designed to be used by educators, parents, or legal guardians in an educational setting, with appropriate consent and supervision.
- Parental Control: We encourage parents and legal guardians to monitor their children's online activities and usage of our services. If you have concerns about the privacy of your child's information or any interactions on our Website, please contact us to discuss your concerns and request assistance.
- Privacy Training: Our employees and staff who handle personal information are trained on the importance of protecting children's privacy and complying with applicable laws and regulations related to children's online privacy.
7. Changes to this Privacy Policy
- Notification of Changes: We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by prominently posting a notice on our Website or sending a direct communication to the email address associated with your account. We encourage you to review the updated Privacy Policy whenever changes are made.
- Continued Use: Your continued use of our Website after the revised Privacy Policy has been posted or communicated constitutes your acceptance of the changes. If you do not agree with any modifications to the Privacy Policy, you should discontinue using our services and contact us to request the deletion of your personal information.
- Retroactive Application: Any changes to this Privacy Policy will apply to the personal information collected from the date of the updated Privacy Policy, unless otherwise stated. We encourage you to review the effective date at the top of the Privacy Policy to determine the version that applies to your use of our services.
- Material Changes: In the event of material changes that significantly affect your rights or how we handle your personal information, we may provide you with an additional notice or seek your explicit consent before implementing such changes, as required by applicable laws.
- Regulatory Compliance: We will comply with all applicable legal requirements regarding the modification, updating, or notification of changes to this Privacy Policy.
